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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Siu Winn

Siu Winn

October 28, 2024

5  out of  5
rating by Siu Winn
"Alicia proved to be extremely knowledgeable about State Farm's products. For the past two weeks, I had been shopping for comparable insurance coverage to best suit my budget. Alicia provided a quote according to the coverage specifications I had requested for my daughter and me. I also confirmed, how I was also supporting my Freshman in College out of State. Alicia provided excellent customer service and went above and beyond and offered other products that would help serve our needs long term. (Customer for the Winn!)"
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FRED USINGER

October 23, 2024

5  out of  5
rating by FRED USINGER
"WAS FAST, VERY GOOD SERVICE AND GREAT RATE TO GET EVERYTHING COVERED"
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Jerry Hansen

October 5, 2024

5  out of  5
rating by Jerry Hansen
"My car was backed into. A really tough claim to settle as the other party wasn't truthful on her accident statement. She was also insured by State Farm at a different office. It took around two months to settle my claim but Alicia and the entire crew fought hard for me. The Lebanon office has my total respect for never giving up and I highly recommend their office for your insurance coverage."
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Crakajaxz

September 26, 2024

5  out of  5
rating by Crakajaxz
"Alicia was super helpful in getting everything handled. Extra convenient service and solid coverage for less than I was paying before. Can't ask for much more."
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Ted Kraemer

September 19, 2024

5  out of  5
rating by Ted Kraemer
"Excellent service, great rates!"
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Kyle Dearborn

September 11, 2024

5  out of  5
rating by Kyle Dearborn
"Excellent service, great deals. Save alot of money."
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Cole Train

August 29, 2024

5  out of  5
rating by Cole Train
"Michelle went above and beyond fir our insurance needs and we are saving so much money switching to State Farm, highly recommend them."
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Bobby Dearborn

August 28, 2024

5  out of  5
rating by Bobby Dearborn
"We are so happy that we moved our policy's to State Farm they saved us a bunch of money on our home and car insurance. Alicia made the change very simple and quick. We definitely will be recommending State Farm to our friends and family."
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Kenny Stiles

August 2, 2024

5  out of  5
rating by Kenny Stiles
"Michelle has been an outstanding insurance agent. She's knowledgeable, responsive, and always ensures I get the best coverage. Highly recommend her!"
We responded:
"Kenny, thank you for your kind words! We’re delighted to hear about your positive experience with our team. Their knowledge, responsiveness, and dedication to finding the best coverage for our clients are truly commendable. "
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Tim Broeke

July 30, 2024

5  out of  5
rating by Tim Broeke
"We have had great service with Michelle at State Farm. It’s been a delight working with her as she went through our policy and found a few ways to reduce monthly payments. Thanks Michelle! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Tim, thank you for sharing your positive experience! We're thrilled to hear that you've received great service and found ways to reduce your monthly payments. It's always our goal to ensure our clients get the best value from their policies!"
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Shane Dickson (Oregon Slacker)

July 24, 2024

5  out of  5
rating by Shane Dickson (Oregon Slacker)
"Had Caleb Hart run a quote for me, saved me quite a deal compared to your typical agencies that are just increasing prices across the board, highly recommended if your sick of increasing prices from your current go to, I'm happy I switched."
We responded:
"Shane, we're thrilled to hear that our team was able to save you a significant amount compared to other agencies. It's great to know that switching to us has made a difference in managing your insurance costs. We appreciate your recommendation and are glad to have been able to assist you. "
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Harvey Jones

July 21, 2024

5  out of  5
rating by Harvey Jones
"I have been using State Farm, for over 30 years. I have been working with Alisia. She is extremely helpful, knowledgeable and professional. She makes it worthwhile to drop in. See what she can do for you. Just tell her, Harvey sent us in."
We responded:
"Thank you for your long-standing trust in State Farm over the past 30 years! We’re thrilled to hear that Alicia has consistently provided you with helpful, knowledgeable, and professional service. It’s wonderful to know that she makes your visits worthwhile. We appreciate your recommendation and are glad to hear that Alicia has been a valuable resource for you. If anyone comes in and mentions Harvey, we’ll be sure to give them the same excellent service. Thanks again for your support and loyalty, Harvey! "
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Quentin Tierce

July 3, 2024

5  out of  5
rating by Quentin Tierce
"Very helpful employees, Caleb was informative and well spoken when giving me a quote, great customer service!"
We responded:
"Thank you for your review, Quentin! We're thrilled to hear that Caleb provided you with informative and well-spoken service while assisting with your quote. Providing excellent customer service is our priority, and we're glad to hear that you had a positive experience. "
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Glenn Holland

June 24, 2024

5  out of  5
rating by Glenn Holland
"Caleb has been super helpful in answering all my questions and helping me navigate the insurance process!"
We responded:
"Glenn, we're thrilled to hear that our team has been super helpful in answering all your questions and guiding you through the insurance process. Providing excellent service and support is our priority, and it's great to know that we met your expectations."
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Bobby Walrath

June 18, 2024

5  out of  5
rating by Bobby Walrath
"Alicia is top notch! Broke down everything so perfectly. We just moved here from Florida and she made the switch so pain-free! Glad we linked up with them."
We responded:
"Thank you, Bobby, for your wonderful review! We're thrilled to hear that Alicia provided top-notch service and made your transition from Florida to here so smooth. Making the switch pain-free for our customers is a priority, and we're delighted we could assist you. We're grateful for your feedback and look forward to continuing to provide you with excellent service. Welcome to the area!"
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Sonya Corliss

March 27, 2024

5  out of  5
rating by Sonya Corliss
"I have had State Farm for yeeaarrrsss and they are always so quick and happy to help the office ladies are amazing top notch customer service. They offer many different services and make it so easy to use their services when needed I would highly recommend."
We responded:
"Thank you for your loyal support throughout the years, Sonya! We're thrilled to hear that our team at State Farm has consistently provided you with quick, happy, and top-notch customer service. Making insurance easy and accessible for our customers is our priority, and we're glad that you've found our range of services helpful. Your recommendation means a lot to us, and we're here to continue providing you with excellent service for many more years to come."
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Joseph Cartwright

March 23, 2024

5  out of  5
rating by Joseph Cartwright
"Best rates around!"
We responded:
"Thanks, Joseph! I'm happy to hear our competitive rates are the best around. Thank you so much for your business and your awesome five-star review! My office is always available to help with any of your insurance needs! "
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Ryan Springer

December 13, 2023

5  out of  5
rating by Ryan Springer
"Katie was amazing, she worked with us to find the best life insurance plan for our family. She genuinely cared about us and was extremely caring throughout the whole process. I cannot recommend her enough."
We responded:
"Thank you, Ryan! I’m glad my team was able to help you and your family with finding a great policy. I love to hear that kind of feedback from our customers. Thank you so very much for your business and for trusting our agency to take care of your insurance needs."
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Jacqui Duhon

September 21, 2023

5  out of  5
rating by Jacqui Duhon
"I'm always appreciative of the 5-star customer service I receive when I contact this State Farm office. Jennie is always kind and most helpful with any questions I might have. Time and time again, great customer service. Thanks y'all!"
We responded:
"Thanks Jacqui for these kind words for our team, we truly appreciate your trust in us. We're delighted to have been of service to you, and we'll continue to be here whenever you need assistance."
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Dylan Halverson

September 15, 2023

5  out of  5
rating by Dylan Halverson
"This agency has been awesome, Alicia is great and will let you know all of the options you have before starting a policy, cancelling or renewing. Can't go wrong with this State Farm agent and staff!"
We responded:
"Thanks Dylan! I'm so happy to hear Alicia was able to give you a pleasant experience while getting your policy. Your recommendation is highly appreciated, and we look forward to assisting you in the future."
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Carol Kratz

February 28, 2023

5  out of  5
rating by Carol Kratz
"I've been a client of State Farm for many years. This Agency has given me excellent service in my dealings with them. The staff is excellent and goes overboard to help you with any problem you may have."
We responded:
"Carol, thank you for your kind words and for your continued business through the years. We truly appreciate it and are always happy to assist you with any questions or concerns you may have."
Profile photo of Doug Slaughenhaupt

Doug Slaughenhaupt

January 25, 2023

5  out of  5
rating by Doug Slaughenhaupt
"Just had an account review with Katie who made the call easy to understand and was very knowledge and was willing to work around my night schedule. She even got me some extra coverage for my house at a very reasonable price. Thanks again Katie!"
We responded:
"Doug, I'm glad to hear that Katie was able to assist you and get you the extra coverage you need. We appreciate your business and thank you for the 5-star review!"
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Joann

October 26, 2022

5  out of  5
rating by Joann
"Wonderful service, prompt to respond, and best rates and coverage around"
We responded:
"Joann, thank you so much for the 5 stars. Glad to hear you received great service and a great rate too! We appreciate your business."
Profile photo of Teresa Olivar de Meza

Teresa Olivar de Meza

October 18, 2022

4  out of  5
rating by Teresa Olivar de Meza
"muy amable fui hacer un pago y me atendieron inmediatamente no esperé."
We responded:
"Teresa, ¡Gracias! Queremos dar nuestro major esfuerzo. ¡nos encantaría trabajar con usted en el futuro! Thank you! We want to give our best effort. we would love to work with you in the future!"
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Jolene Fisbeck

September 4, 2022

5  out of  5
rating by Jolene Fisbeck
"Great folks to work with!! They saved us money and provided excellent service!"
We responded:
"Jolene, thanks so much for the 5 stars. Glad we were able to save you money and also provide you with excellent service. Great to hear!!"